Service Facilities

Storage of goods

Lockers

Location
B1
Phone Number
82-31-5170-1000

You can leave your belongings in the coatroom to shop more comfortably. Cold food storage is available.

Delivery service

Smart Service Box(Self-Service Lockers)

Location
7F
Phone Number
82-31-5170-3302

It is an O2O-based smart service box that can store items, wash, receive repairs, and receive parcels. We store your luggage, wash your laundry, receive repairs, and receive packages so you can shop freely.

교환·환불

Delivery Service

Location
B1
Phone Number
82-31-5170-1017

We provide short- and long-distance delivery services on goods purchased from the food section. You can use a delivery service more conveniently with the automatic customer-info entering system with the QR code.

유모차데스크

Exchange and Refund

Location
B1
Phone Number
82-31-5170-2088

We provide exchange and refund on goods purchased from the food section. Exchange and refund may be restricted according to the nature of products in case of certain fresh foods.

사은데스크

Stroller Desk

Location
B1, 5F
Phone Number
82-31-5170-3290

Customers with infants under 36 months old can rent a clean sterilized stroller (99.9% sterilized in 15 seconds) to shop more comfortably.

안내데스크

Gift Desk

Location
10F
Phone Number
82-31-5170-3272

Watch/leather repair and cleaning service

Information Desk

Location
B1
Phone Number
82-31-5170-1114

We provide customers with information about stores on each floor and guidance service to foreign customers. A portable smart phone charger is available for rental for customers to charge their mobile phone conveniently while shopping.

의류 수선실

Clothing Repair Shop

Location
4F, 6F
Phone Number
82-31-5170-2421

You can have items reformed and repaired according to your preference.

클럽데스크

Shoes/Leather Repair Shop

Location
3F
Phone Number
82-31-5170-2241

Leatherplain provides shoe, bag, and other leather products repair services (82-31-5170-2241).

유아휴게실

Watch/Leather Repair and Cleaning Service

Location
2F
Phone Number
82-31-5170-2242

We provide repair and cleaning service. Sundial (watch repair), Leather Plain (repair of leather shoe/bag), Cool White (premium laundry).

통합수선실

Baby Lounge

Location
5F
Phone Number
82-31-5170-2700

We provide customers accompanied with infants with a comfortable and pleasant rest area for both of them to have a good rest during shopping. The lounge includes a nursing room, a cleaning room, and a sleeping room separately for more convenient and pleasant rest.

고객서비스센터

Hyundai Department Store Gift Card

Location
10F
Phone Number
82-31-5170-3100

You can purchase valuable gifts or Hyundai Department Store gift cards. You can also exchange points or mobile gift certificates to paper gift certificates.

TAX FREE

Customer Service Center

Location
10F
Phone Number
82-1588-4560

The center is composed of Member Service Center (for guiding new members, reissuance, and payment for Hyundai Department Store Card), Gift Voucher Desk (in charge of counseling for and purchase of Hyundai Department Store gift voucher and tax refund service), and Insurance Desk.

고객상담실

Club Desk

Location
10F
Phone Number
82-31-5170-3280

Club desk is in charge of i-CLUB, the membership system of Hyundai Department Store, U-Membership, and Club Wedding. This place helps you join and provides information about the membership and saves mileage and arranges events and promotions for customers.

카페 H

Tax Refund Desk

Location
10F
Phone Number
82-31-5170-3100

From the Tax Refund Service, the tax refund (maximum 8%) is given to customers who have purchased for more than 30,000won. In case of certain card companies, instant refunds can be made right in the site. You can also use the currency exchange service into dollar, euro, yuan and yen.

커뮤니티 라운지

Travel Agency

Location
10F
Phone Number
82-31-5170-3521

We help you make reservations for package tours/honeymoon/golf/group trips/training/family trips/airways and hotels, etc.

토파즈홀

Customer Center

Location
10F
Phone Number
82-31-5170-4500

This place provides counseling and a place to rest to customers. The center will help customers solve any problems they have kindly once a complaint is received on a purchased product or during the use of service offered by the department store.

ATM

CAFE H

Location
10F
Phone Number
82-31-5170-3288

This space serves beverages and snacks for customers to enjoy in the Sky Garden. Customers who have received DM can select a free drink.

TWG Hanging Café

Community Lounge

Location
10F

A space for community activities for customers and workers. Share hobbies such as art, travel, movies, beauty etc.

Travel Gallery

Topaz Hall

Location
10F
Phone Number
82-31-5170-3260

It is a premium culture & arts space equipped with 550 seats and facilities for holding various performances, including musical and play, and concerts. We invite all customers to the world of culture and amusement.

Concierge & Gift

ATM

Location
B1, 1F 5F, 10F

Shinhan Bank ATM is installed on the 1st underground floor and ATM of NH and SC First City Bank is on the 1st floor and Woori Bank ATM is on the 5th floor and Kookmin Bank and Hana Bank ATM is on the 10th floor for customers to withdraw or remit cash.

현대어린이책 미술관(MOKA)

General Repair Shop

Location
10F
Phone Number
82-31-5170-3284

We provide after-sales service, including repair, exchange, and refund, and home appliance repair service on products, purchased from the store in Pangyo.